RETURNS & EXCHANGES
Can I return or exchange my item?
Of course! Items in original condition (unworn with tags on) are eligible for return and exchange. Returns & exchanges must be initiated within 14 days of package delivery. Returns will be refunded to the original form of payment. For more info and to download our return form, please visit our shipping and return page. If you need additional help, please contact us at info@maelayne.com, and we will be happy to assist you.
SHIPPING
My online order is missing/lost/delayed. Who should I contact to help track it down?
We are so sorry! Please contact us at info@maelayne.com so we can help.
Where do orders ship from?
All orders are stored and shipped from our warehouse in Chattanooga, TN
When will my order ship?
Orders ship within 5 business days.
GENERAL
I have a question about a product, delivery, etc.
For the fastest service, text or call us at 423-397-5995. You can also email us at info@maelayne.com.
The item I want is sold out. Are you going to restock?
We can't always guarantee a restock, but we certainly try! Send us a note at info@maelayne.com and we will get back to you.
Will I be charged sales tax on my order?
Applicable sales tax will be added automatically to your order if appropriate based on your shipping location. If you do not see sales tax added to your order amount at checkout then you will not be charged sales tax.
Do you have gift cards?
Yes! Gift cards are available in multiple denominations and can be purchased here