40% off everything with code “ Summersale”!! All sales final. 40% off everything with code “ Summersale”!! All sales final.

FAQs

 

RETURNS & EXCHANGES

Can I return or exchange my item?
All sales are final sale, no returns or exchanges will be accepted.

SHIPPING

My online order is missing/lost/delayed. Who should I contact to help track it down?

We are so sorry! Please contact us at info@maelayne.com so we can help.

Where do orders ship from?

All orders are stored and shipped from our warehouse in Chattanooga, TN

When will my order ship?

Orders ship within 5 business days.

GENERAL

I have a question about a product, delivery, etc.

For the fastest service, text or call us at 423-397-5995. You can also email us at info@maelayne.com. 

The item I want is sold out. Are you going to restock?

We can't always guarantee a restock, but we certainly try! Send us a note at info@maelayne.com and we will get back to you.

Will I be charged sales tax on my order?

Applicable sales tax will be added automatically to your order if appropriate based on your shipping location. If you do not see sales tax added to your order amount at checkout then you will not be charged sales tax.

Do you have gift cards?

Yes! Gift cards are available in multiple denominations and can be purchased here